Evernow is reinventing healthcare delivery to improve women’s lives. More than 55 million women in the U.S. are experiencing menopause symptoms, but 75% of those who seek care don’t get it. We’re building Evernow to close this gap while elevating care. We have been featured in The New York Times, Wall Street Journal, Forbes & more. We have raised $28.5M from NEA, and are backed by great investors including Gwyneth Paltrow, Drew Barrymore & others. Come join us on our journey to transform menopause care at scale!
The Customer Care and Pharmacy Operations Manager leads the team responsible for all non-clinical, personalized patient communication. They develop and implement new processes and tailored messages so Customer Care consistently provides world class service to all existing and potential members. The Customer Care and Pharmacy Operations Manager also ensures patients receive all medications on time by managing relationships with Evernow’s delivery pharmacies and managing the completion of all prior authorizations and paperwork for insurance. As an operational leader, the Customer Care and Pharmacy Operations Manager has experience growing a team and consistently meeting quality and efficiency metrics.
Lead Customer Care Team
Manage Pharmacy Pharmacy Relationships and Outcomes
Please complete this application and select “Customer Care and Pharmacy Operations Manager”
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